First, make sure that you have selected the correct search area. On the Tax Search page, locate the 'Search Area' drop down list above the search map, and select the county in which you wish to conduct your search.
You may also want to limit the amount of data you enter in the Search Value field. The system has open ended query capability, so you can input partial entries. For example, if you cannot locate a match when searching for a property street address, you might want to input a partial entry, such as '100 Main' instead of '100 Main Street'.
If you are performing a subdivision search, keep in mind that you have the option of performing either a 'Subdivision (input)' search or a 'Subdivision (select)' search.
Locate either the row for Subdivision (input) or Subdivision (select) on the Tax Search page. If you have tried a Subdivision (input) search, and found no results, simply go to the right of the Subdivision (input) field and left click on the drop down arrow. A list of fields will appear, and then you can left click on the Subdivision (select) option.
To the right of Subdivision (select), leave the Search Type as 'equal to'. In the Search Value field, you will see a drop down arrow. Click on the drop down and a list of alphabetical entries will appear. Click on the entry range where the subdivision name you are searching for would be listed alphabetically.
A list of subdivisions will appear. Scroll through the list, and locate the subdivision name for your search. Then click on the 'Perform Search' button.
Please refer to the Tax Search section of the User Guide for additional information on how to format searches.